Privacy Policy

Privacy Policy

Cafe 401 & Grill / 401 Mikuna Restaurant LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is protected, and how SMS consent is handled.

Business Information

Business Name: Cafe 401 & Grill / 401 Mikuna Restaurant LLC
Address: 401 Chestnut St., Union, NJ 07083
Restaurant Phone: (908) 333-4114
WhatsApp: (908) 266-9757
Email: support@cafe401nj.com

Information We Collect

We may collect personal information when you submit a website form, contact us, sign up for SMS messages, place an inquiry, request catering information, or communicate with us.

• First and last name
• Phone number
• Email address
• Zip code
• SMS consent status
• Messages or requests you submit to us
• Basic website usage information

How We Use Personal Information

We use personal information to operate our restaurant communications, respond to customers, provide services, and improve customer experience.

• Respond to customer inquiries
• Provide restaurant information
• Send catering updates and order-related messages
• Send SMS promotions, announcements, specials and updates when consent is given
• Provide customer support
• Improve our website and communication services
• Maintain business records when necessary

SMS Consent and Communications

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Cafe 401 & Grill / 401 Mikuna Restaurant LLC. This may include messages for promotions, restaurant updates, special offers, catering updates, order alerts, appointment scheduling, appointment reminders, post-visit instructions, billing notifications and customer support.

Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance.

How Information Is Shared

We do not sell, rent, or share personal information with third parties for their own marketing purposes. We may share limited information only with trusted service providers who help us operate our website, forms, SMS communications, business systems, or customer support.

These providers are only allowed to use information as necessary to provide services to Cafe 401 & Grill and are not permitted to use your information for their own marketing purposes.

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any SMS message. After opting out, you may receive a confirmation message.

SMS Help

For SMS help, reply HELP to any SMS message or contact us directly at (908) 333-4114 or support@cafe401nj.com.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, disclosure, or loss.

Data Retention

We retain personal information only as long as necessary for business, legal, operational, or customer service purposes.

Third-Party Links

Our website may contain links to external services such as maps, delivery services, social media, or other third-party websites. We are not responsible for the privacy practices or content of those third-party websites.

Children's Privacy

Our website and SMS services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website or services means you accept the updated policy.

Contact Us

For questions about this Privacy Policy, contact us at:

Cafe 401 & Grill / 401 Mikuna Restaurant LLC
401 Chestnut St.
Union, NJ 07083
Phone: (908) 333-4114
WhatsApp: (908) 266-9757
Email: support@cafe401nj.com